COVID-19 Update

All Locations Open Monday - Friday
Las Vegas & Van Nuys Closed Saturdays
until further notice

The safety of our team members and customers is extremely important and as you are probably well aware, COVID-19, aka coronavirus,
requires a greater level of health awareness than ever before. We have taken additional precautions to ensure all locations are cleaned and
sanitized frequently and are being vigilant by maintaining a rigorous hand-washing and social distancing protocol.


Currently, all Volutone Branches are open with modified procedures for ordering / pickup

  • The showrooms and stock areas are now closed for self-shopping
  • Please call your orders into your sales rep ahead of time so they can be prepared and staged for quick pickup at our loading docks
  • Order online! Orders will ship from one of our five warehouses
  • SnapAV Brands can still be ordered directly from SnapAV.com
  • 50% OFF Local Messenger Service
  • No changes to pallet shipping or pollies at this time
  • FREE FREIGHT for FedEx small parcel (non-expedited)
  • FedEx Service Updates - HERE
  • We have temporarily stopped accepting CASH


We thank you for your support and understanding during this time.

- The Volutone / SNAP AV Team



Information Regarding Essential Business Operations

We have received inquiries regarding how dealers might respond to recent government restrictions, such as the shelter-in-place orders implemented in California and proposed in other states. In response, we would like to share our perspective on the topic of essential business operations.


Together, our industry provides products, services, and technologies that are essential in our communities. We know many of you provide critical support to essential businesses that deliver food, shelter, medical care, financial support and social services. Your services enable people to work from home while also supporting the safety and essential operation of residences in your communities – including networking, power, infrastructure, home security, lighting, and control. COVID-19 has caused dramatic and sudden changes to all our lives, including required social distancing and quarantine measures, but we understand that each of you may need to continue supporting your customers through the essential operations you perform.


We understand that many non-essential providers are being asked to stop services at this time. Given the critical nature of the support you provide, we anticipate many of you will be considered essential services and will be expected to continue operating. Only you and your legal counsel can determine whether you meet local guidelines for what is considered an essential business. Rest assured, we are working hard to ensure that our products continue to be available when you need them.


Download the Government Order “Essential Business” Exception Overview, an informational review of various governmental orders and how dealer businesses might be exempted from closure during the COVID-19 outbreak.


New Government Programs Related to the COVID-19 Pandemic

A summary of how new programs might impact your business

As part of our ongoing efforts to support our dealers, we want to help you stay informed about how new legislation related to the COVID-19 outbreak may impact your business. The report attached below describes how the paid leave provisions in the Families First Coronavirus Response Act, signed into law on March 18, 2020, apply to you.

This report also describes changes to the federal government’s disaster loan program that allow small businesses impacted by the COVID-19 pandemic access to the program.


How the “Families First Coronavirus Response Act” Impacts the Dealer Community

The Families First Coronavirus Response Act applies to employers with under 500 employees. It requires them to provide 1) emergency paid sick leave and 2) emergency paid family leave for issues related to COVID-19. As described in detail in the attached report, the emergency leave paid by employers under this law is fully refundable by the federal government within three months.

Business with fewer than 50 employees may apply for a waiver if the new programs would “jeopardize the viability of the business as a going concern.”


Small Business Loans Through the Disaster Loan Program

On Thursday, March 12th, the Small Business Administration announced that the “Economic Injury Disaster Loan Program” (EIDL) will be available for small businesses impacted by the COVID-19 pandemic in states declared “disaster zones.” A full list of qualifying states is here. The disaster loan program provides low-interest, long-term loans of up to $2 million to help meet financial obligations and operating expenses that could have been met had the disaster not occurred. The repayment terms are usually friendlier than otherwise available loans, and repayment terms are crafted to meet the needs and ability of the business.

More details are available through the Small Business Administration’s website here.


We will continue to provide periodic updates on new developments in government policy that may impact our dealers here.


Keep Busy With Education Webinars and Certifications

Now is a great time to catch up on training. Level-up technical or sales skills by registering for our free webinars or watching past recordings. We’ve even curated a list of learning paths and training programs that were developed by our expert Technical Education Department.

New Project

Print Project