800-795-5111
 

COVID-19 Update

All Locations Open Monday - Friday
Las Vegas & Van Nuys Closed Saturdays
until further notice

The safety of our team members and customers is extremely important and as you are probably well aware, COVID-19, aka coronavirus,
requires a greater level of health awareness than ever before. We have taken additional precautions to ensure all locations are cleaned and
sanitized frequently and are being vigilant by maintaining a rigorous hand-washing and social distancing protocol.

 

Currently, all Volutone Branches are open with modified procedures:

  • The showrooms are now open for self-shopping
  • Masks are required for both sales teams and dealers prior to entering the location.
  • If you prefer not to wear a mask, please call in your order and we will bring it out to you curbside.
  • Some additional training rooms and display areas still remain closed.
  • No changes to pallet shipping or pollies at this time
  • We have temporarily stopped accepting CASH

 

We thank you for your support and understanding during this time.

- The Volutone / SNAP AV Team

 

 

Information Regarding Essential Business Operations

We have received inquiries regarding how dealers might respond to recent government restrictions, such as the shelter-in-place orders implemented in California and proposed in other states. In response, we would like to share our perspective on the topic of essential business operations.

 

Together, our industry provides products, services, and technologies that are essential in our communities. We know many of you provide critical support to essential businesses that deliver food, shelter, medical care, financial support and social services. Your services enable people to work from home while also supporting the safety and essential operation of residences in your communities – including networking, power, infrastructure, home security, lighting, and control. COVID-19 has caused dramatic and sudden changes to all our lives, including required social distancing and quarantine measures, but we understand that each of you may need to continue supporting your customers through the essential operations you perform.

 

We understand that many non-essential providers are being asked to stop services at this time. Given the critical nature of the support you provide, we anticipate many of you will be considered essential services and will be expected to continue operating. Only you and your legal counsel can determine whether you meet local guidelines for what is considered an essential business. Rest assured, we are working hard to ensure that our products continue to be available when you need them.

 

Download the Government Order “Essential Business” Exception Overview, an informational review of various governmental orders and how dealer businesses might be exempted from closure during the COVID-19 outbreak.

 

Small Business Loans Through the Disaster Loan Program

On Thursday, March 12th, the Small Business Administration announced that the “Economic Injury Disaster Loan Program” (EIDL) will be available for small businesses impacted by the COVID-19 pandemic in states declared “disaster zones.” A full list of qualifying states is here. The disaster loan program provides low-interest, long-term loans of up to $2 million to help meet financial obligations and operating expenses that could have been met had the disaster not occurred. The repayment terms are usually friendlier than otherwise available loans, and repayment terms are crafted to meet the needs and ability of the business.

More details are available through the Small Business Administration’s website here.

 

We will continue to provide periodic updates on new developments in government policy that may impact our dealers here.

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